If you need help
We’re here for you
We’ll ask you a few basic questions to make sure you get the best possible support and find out if there is other help you can access. Our volunteers build relationships with our clients so we can point you in the right direction for help to improve your situation.
If you’re already being supported, you can get a referral locally
These local organisations can refer you to us, plus give you advice about other support which may be available.
Community
Your GP can refer you to us if you speak to them to explain your situation.
If your child attends a local school, their teacher can refer you to us.
We have good relationships with most of the churches in our area and they can pass on a referral to us.
Local Agencies
Citizens Advice offer can refer you for our support alongside any other advice they are giving you.
Children and Family Wellbeing Service (CFW) is part of the Lancasshire County Council which offers support for Vulnerable children, young people and families. CFW staff can refer you to us and offer support for your family.
Social Prescribing is the way local agencies refer people to a link worker – this could be someone with a long-term condition, who needs support with their mental health, is lonely or has complex social needs. The link worker can refer you to our food bank.
Home-Start is a local community network of trained volunteers and expert support helping families with young children in challenging times. The Home-Start volunteers can make a referral for you.
Information for referring agency
To refer someone to us, please complete this referral form and email it to us at
Extra information and advice
There is further helpful information and advice available on these websites:
turn2us
turn2us is a charity which provides information and financial support when times are tough. If you visit its website, you can check your benefit entitlement, search for a grant and access information about a number of topics such as free school meals and redundancy.
entitledto
If you visit the entitledto website you can use online benefit calculators to find out what you can claim from national and local government. There are also tools for organisations including an affordability calculator and a budgeting tool.
Gingerbread
Gingerbread is a charity that supports single parent families. From advice about legal help and responsibilities to online forums where you can chat to people who understand, there is a wealth of information and resources on the website.